A major brand name is looking for a Head of e-Gaming to implement and develop the strategies, practices and resources required to maximize the commercial opportunities for bingo, casino, games, skill games and poker. Reporting to the Managing Director as part of a key senior management team, this is a fantastic opportunity to take your career to the next level and be a key part of the company?s ambitious expansion plans.
Responsibilities ? Develop, deliver and report on KPIs for e-Gaming. ? Responsible for performance managing all e-Gaming Product Managers. ? Responsible for e-Gaming Customer Service performance. ? Work with Senior Management to set annual budgets and targets for e-Gaming. ? Regularly report to Senior Management on the performance of the e-Gaming products. ? Manage and develop the e-Gaming customer experience, reviewing all functionalities and making improvements. ? Generate new product ideas and recommend enhancements to existing products, driving and influencing the products? roadmaps. ? Conduct regular competitor analysis and maintain market place awareness. ? Ensure product offers and campaigns are highly competitive in the marketplace. ? Develop & maintain strong relationships with third party suppliers. ? Work closely with suppliers to ensure that the e-Gaming products are operating to their maximum potential. ? Work closely with suppliers to ensure any changes, updates or improvements are implemented efficiently. ? Work closely with CRM to develop and manage customer contact strategies and programmes. ? Work closely with Acquisition team to develop and grow customer acquisition programmes, promotions, campaigns and analysis of player activity.
Requirements ? Significant e-Gaming product management experience. ? Extensive gaming product knowledge. ? Be a high achiever who has shown in their experience great skill leading teams and working in competitive markets. ? In depth understanding of e-Gaming marketing strategies. ? Strategic planner and thinker. ? Excellent people management skills. ? Entrepreneurial spirit. ? Experience working for an internationally recognised sports/gaming brand. ? P&L management experience. ? Commercial acumen with a proven track record for getting results.
