Head of IS Services, Gibraltar - EU Applicants Only
by Richard Buckingham
Our clients are a dynamic forward thinking online gaming company whose operations are based in Gibraltar. They are looking to recruit a Head of IS Services on a permanent basis to support and enable business change.
The successful candidate will be responsible for managing the delivery of highly available, high performing, cost effective and compliant business systems. You will need to manage internal and third party services in accordance with contractual and service level agreement undertakings. Continuously improving IS Services so that the client is capable of supporting the rapid growth objectives of a global e-commerce business.
Other areas of responsibility: ? Ensuring continued and uninterrupted operation of the global infrastructure. ? Infrastructure ? build, deployment, operation and support. ? Services ? Introduction, transition, management, operation. ? Suppliers ? Management and procurement. ? Promote the IS service both internally and externally. ? Disaster recovery ? ensuring it is catered for and tested regularly. ? Implement a continuous measurement, review, audit and benchmarking process to monitor the security, capacity, performance and compliance of systems. ? Ensure that operational risk is understood. ? Drive and develop the service strategy in line with relevant processes. ? Improve and negotiate scope of key 3rd party contracts. ? Identify risks before they happen to ensure that the systems are not compromised thereby ensuring continuous service. ? Rationalise costs & aim to reduce the technical and operational spend. ? Ensure that finances are managed and budgets planned ahead.
The successful candidate will have a proven track record in providing a high quality service in multiple environments, a proven track record in managing 3rd parties in an effective manner. You will need to have a strong technical knowledge of e-commerce as well as knowledge of IS principles including regulatory, legislative and industry practices. You will also need to have experience of leading large multi-disciplinary teams.